Shipping policy
Shipping Policy
Last Updated: July 19, 2026
At Alvessa Books, we are committed to delivering your order safely and efficiently. This Shipping Policy explains how we process, ship, and deliver your purchases from alvessabooks.com.
If you have any questions about your order, please contact us:
Email: info@alvessabooks.com
Order Processing Time
All orders are processed within:
1–5 business days
after your order has been successfully placed and payment has been confirmed.
Orders are not processed or shipped on weekends or public holidays.
During high-demand periods, product launches, or holiday seasons, processing times may take slightly longer. We appreciate your patience during these times.
Shipping Times
Once your order has been processed and shipped, estimated delivery times are:
All Orders:
📦 Estimated delivery: 6 – 20 business days
Please note that delivery times are estimates and may vary depending on your location, shipping carrier, customs processing, weather conditions, or other circumstances outside our control.
Shipping Confirmation & Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.
Please allow up to 48 hours for tracking information to update after shipment.
If you do not receive your tracking email, please check your spam or promotions folder before contacting us.
Shipping Address Accuracy
Customers are responsible for providing accurate and complete shipping information at checkout.
Please carefully review:
- Full name
- Shipping address
- Apartment/unit numbers
- Postal/ZIP code
- Contact information
If an order is shipped to an incorrect address due to customer-provided information, Alvessa Books is not responsible for delays, lost packages, or additional shipping costs required to resend the order.
Lost, Delayed, or Damaged Packages
While we work with reliable shipping partners, delays can occasionally occur.
Alvessa Books is not responsible for delays caused by:
- Shipping carriers
- Weather events
- Customs delays
- Incorrect addresses
- Circumstances outside our reasonable control
If your package appears to be lost or significantly delayed, please contact us at:
and we will assist you in locating your order.
If your order arrives damaged, please contact us within 7 days of delivery with:
- Your order number
- Photos of the damaged package and product
We will review the issue and work toward a resolution.
Customs, Duties & International Orders
For international orders, customers may be responsible for any customs fees, import duties, taxes, or other charges imposed by their country.
These charges are determined by local authorities and are not controlled by Alvessa Books.
Order Changes & Cancellations
If you need to update your shipping information or cancel an order, please contact us as soon as possible at:
We will do our best to accommodate your request; however, once an order has entered the fulfillment process, changes may no longer be possible.
Contact Us
If you have any questions regarding shipping, please contact:
Alvessa Books
Website: https://alvessabooks.com
Email: info@alvessabooks.com
Thank you for choosing Alvessa Books.